We really hope you love the pieces you purchased from Maison Frida, but if you are not happy we offer free and easy returns for eligible products.

To get started with a return, please send an email to hello@maisonfrida.com and make sure to include your name, order # and return details so we can assist you with processing. 

You have 7 days from when you receive your package to return your items. Please ship it back within 3-4 days so that we can have it back in the store by 7 days. 

We accept regular-priced items for store credit or refund that are new, unused/unworn and in its original packaging only.

We do not accept return on international orders.

You have 2 options for your return:
Store Credit - Cost $0: If you wish to return an item for store credit, we will cover the cost of the return shipping label. Once we receive the item(s), we will issue a store credit and send you an email.

Refund - Cost $5: We will generate a return shipping label for you at a cost of $5. Once we receive the item(s), a credit will be issued to the original form of payment with the $5 shipping label fee deducted.

ALL SALE ITEMS ARE FINAL SALE
NO RETURN AND NO REFUND ON HAIR ACCESSORIES (clips, hairbands and ties)